WHAT SHOULD I DO IN THE EVENT OF FREEZING TEMPERATURES?

• The service line from the water meter and the interior plumbing is the homeowner's responsibility.
• Cover outdoor water valves and spigots when temperatures dip below 32 degrees. A fitted plastic cover can be found at most hardware and home improvement stores, but tape and cardboard wrapped around a spigot can be just as effective.
• Wrap exposed water pipes. This insulates them against freezing and helps to prevent water waste by keeping the water in the pipes warmer.
• Invest in a water heater blanket, available at most hardware and home improvement stores. This can also save water and help cut water and heating bills.
• Turn off your irrigation system at the main control and open each valve until the entire system drains of water. After the system is drained, close each valve and leave the system shut off until early spring.
• Open cabinet doors when temperatures dip below 32 degrees to expose pipes to heat.
• Drip the faucet overnight in order to prevent freezing. CAUTION: Even a thin stream of water dripping may cause an increase in your next water bill.
• Install a shut off valve on your side of the meter. You may consider turning off this valve to allow all the water in the pipes to drain out anytime you are leaving the home overnight. CAUTION: The valve inside the meter box is not for customer use.
• Due to the strain on staff during major storm events, the association must charge a fee to turn the water off at the meter. 

PRESS RELEASE

The National Rural Water Association was represented by Mississippi Rural Water member, Kenneth Herring, who testified in front of congress during “Farm Bill 2023: Rural Development and Energy Programs” hearing. Herring serves as the General Manager of Adams County Water Association in Natchez, MS. 

Mr. Herring testified at the Senate Farm Bill hearing on November 15, representing Rural Water’s interests and recommendations for enhancing and modernizing USDA Rural Development Water and Wastewater programs. 

Ken Herring has been employed with Adams County Water Association for 39 years. Adams County Water Association is a 501(c) 12 not-for-profit, consumer owned public utility. It operates two water systems and is one of the largest water associations in the state of Mississippi.

ACWA is now offering Text Communication! How do you sign up?

• Go to www.adamscountywater.com
• Click on the Pay My Bill tab
• Click on Register--set up a User ID and Password
• Click on Communication Preference
• Contact information will come up
• Verify that your email and mobile phone number are correct.
• You must have a mobile number as your SMS Subscription number in order to receive text communication.
• Click on Save
• Scroll to Correspondence – Check the box for Text/SMS where preferred
• Click on Save

If you have any questions, please give ACWA office a call @ 601-446-6616

THE DOXO PAYMENT SYSTEM “NOVENTIS” IS NOT AN ADAMS COUNTY WATER ASSOCIATION SANCTIONED PAYMENT SYSTEM.

If you choose DOXO “Noventis” payment system, Adams County Water will not be responsible for late penalties, delinquent fees, and convenience fees charged to your account or a disruption of water service due to late payments associated with this method of payment.

The only sanctioned online method of payment is the association’s website www.adamscountywater.com. Other official methods include automated bank draft, phone payment at 1-844-395-2241, credit and debit cards, night drop, and mailing payment using the envelope provide with your bill notice. There are no additional charges to use the Adams County Water Association’s sanctioned method of payments.

If you have any questions or would like to learn more about the various payment options using the association’s authorized payment system, please contact a customer service representative at 601.446.6616.

Thank You,

Kenneth F. Herring General Manager